State Farm® Insurance Agent Jane Staples

"Roxanne was extremely friendly, courteous, knowledgeable, and professional. He assistance was impeccable."

"Excellent customer service is what I received from "T" (Taniera). From my first phone call inquiry to my last email message (I probably sent about 5+ asking additional questions), "T" was responsive, professional, courteous, friendly, and most of all knowledgeable. I am looking forward to working with Taniera."

"If you get a chance to be serviced at this location, please request Ms. Roxxane. She helped me throughout the process of my first time getting insurance so effectively and efficiently, and showed me patience and grace that I don’t believe I could’ve experienced elsewhere. She was amazing to me, even after a miscommunication on my end, the customer service never lacked once. This is an excellent example of being ready to help, and i’ll tell everybody about this location as long as she is there. Thank you Ms.Roxxane, sending love always for everything, and God bless you!"

"L’Nia from Jane Staples team was amazing to me. She’s very kind, polite, patient, and very helpful. What makes me very appreciative of her is my mood was down when L’Nia called, but her words of encouragement, her understanding of my situation and doing what she can to help made my day better. She went above and beyond the call of duty. I wish I was in position to give her a huge bonus she deserves it. I hope to do more business with her and/or I hope to get more representatives like her. Thank you very much L’Nia."

"I just bought myself a new car and Roxanne Jones did a very great job of walking me through each step to finalize my insurance. She is very detailed and thorough and it was a pleasure to have her assist me through this phase of my life!"

"Roxanne made the process of updating my policy so seamless! She’s a wonderful agent!"

"Worked with Roxanne, she was extremely thorough and knowledgeable helping me understand my policy and what aspects I should consider"

"Very helpful and helped me break down cost for my car insurance"

"Price was reasonable for renters"

"Jane was awesome. She walked me through all my options and even noticed a few mistakes I made on my application before processing it to give me the best quote. She also gave me tips on how to improve my insurance creditably so I can continue to get savings on the next renewal"

"Thank you so much for all that you have done for me. I really appreciate that. And I am not being sarcastic about any of this stuff either."

"I was with Allstate for a little over a year. But when my monthly premium increased almost $50 without notice, I wasn't willing to pay that much. I knew I could get a cheaper rate and I was right!! I spoke with Roxanne and she was so polite and helpful!! She was able to get me practically identical coverage for a much cheaper monthly premium! 😁 I couldn't be happier with my decision to switch!"

"I have multiple policies with Jane Staples office and the other day I had Roxanne give me a call. She was checking in to set up an appointment to make sure all my current policies were still working for me. I agreed to meet up and have to say I was glad that I did. Since moving from apartment living to new home ownership there was old information on addresses and loan info for the house that was not current. If she hadn't taken the time to check in that information still would be wrong. Roxanne was super nice and made going over the policies easy to understand."

"Was previously a gieco customer and their rates got very outrageous. Talked with Roxanne and she was able to get me a much more affordable rate including the same coverage and renters insurance included which I didn’t have before. She was very professional and I am very satisfied with my experience."

"Very Helpful"

"Super service is being given by employees"

"Roxanne was amazing and very knowledgeable. She helped with my insurance policy and the experience was fantastic!"

"Kim Ecle by far has been the best State Farm agent ever! My issues are always handled promptly and with care. Thank you Kim for always making me feel like a valued customer!"

"I just spent some time updating my policy with Twila G. The process was extremely smooth and efficient. Twila was knowledgeable, friendly, and helpful. I sincerely appreciate all of her help. Her outstanding customer service has definitely made me a happy State Farm policy holder."

"Hailey is GREAT!!!!"

"I LOVE ALL MY GIRLS AT THIS LOCATION THEY GETS THE JOB DONE EVERYTIME. MY GIRLS NEEDS A RAISE 💋💋💋💋💋"

"Very nice to talk with and wonderfully helpful in setting up policies for our move from out of state!"

"Roxanne was awesome!! Thank you for your help."

"Roxanne assisted me tremendously with switching my auto insurance - not only is my monthly significantly cheaper, my coverage is better! I always appreciate agents who go above and beyond to provide quality customer service to prospects. Between the outstanding service and knowledge shared, I am now apart of the StateFarm family. Thank you Roxanne!"

"The customer experience I had with Kim Ecle was excellent."